Help Center

How do I redeem paper coupons?

• For in-store shopping, the physical paper coupon must be presented by the customer and retained by the cashier. Example: A cashier cannot accept a coupon presented on a customer’s personal device from an App (like Snip Snap).
• For online orders, to submit your coupons for verification, place them in a sealed envelope with your name or order number and give them to your Stop & Shop Delivery & Pickup Representative when you receive your groceries.
• For Unattended Delivery* – if you selected Unattended Delivery, leave your sealed envelope in a conspicuous spot in the designated delivery area for your Stop & Shop Delivery Driver to collect. Credit for all coupons will be applied to your account Stop & Shop order or preferred payment type and are subject to validation. *Unattended delivery is not available in all areas.

What is your coupon policy?

• To ensure product availability for all customers, we reserve the right to limit individual coupon quantities.
• The value of the coupon will not be redeemed for more than the price of the item. Coupons have no cash value.
• Coupons must not be expired.
• The physical coupon must be presented by the customer and retained by the cashier. Example: A coupon presented on a customer’s personal device from an App (like Snip Snap) cannot be accepted.
• Our stores do not accept altered or tampered (e.g. expiration date cut off) or copied coupons.
• Our stores do not accept competitor issued store coupons. Exception: Special circumstances that are communicated by the Division.
• Unless a special store promotion is being run, we do not accept coupons for gift cards.
• On manufacturer’s coupons, sales tax will be applied to the total before the coupon is redeemed. The customer is responsible for the sales tax, where required by law.
• When using SNAP (food stamps) as payment, coupons will reduce the SNAP total due when redeemed toward the purchase of eligible food.

 

What is your double/triple coupon policy?

• Stores automatically double manufacturer coupons every day.
• Coupons for Lottery tickets, cigarettes, alcohol and items prohibited by law are not to be doubled.
• In order for a coupon to be doubled, the customer must use their Loyalty card.
• The Double Coupon Policy does not apply to “free” coupons, Checkout coupons, eCoupons, Act Media coupons (where applicable), or store coupons.
• We double the savings marked on any manufacturer’s coupon up to 99¢. Any coupon $1.00 and greater will be redeemed at face value for the item purchased.
• In cases where the double coupon total exceeds the value of the item, the offer is limited to the retail price.
• The maximum number of identical coupons allowed for each identical item is 16, unless otherwise stated on the coupon.
• Manufacturer coupons qualify to be doubled, unless otherwise stated on the coupon. A maximum of four (4) identical manufacturer’s coupons may be doubled. Up to an additional 12 identical manufacturer’s coupons can be redeemed at face value for a total of 16 identical manufacturer’s coupons.Example: If a customer purchased five (5) boxes of Cheerios and presented five (5) manufacturer’s coupons for 50¢ each, the first four (4) coupons would be doubled to $1.00. The fifth coupon would only be redeemed for 50¢.
• Occasionally the company may participate in Dollar Doubler coupon promotions. When Dollar Doubler promotions are run, program details will be available in the circular.
• Occasionally the company may participate in triple coupon promotions. When triple coupon promotions are run, program details will be available in the circular.
• Internet coupons qualify to be doubled, unless otherwise stated on the coupon.

Do you accept competitor's coupons?

• Yes. Stop & Shop accepts competitor’s coupons.

Do you accept internet coupons?

• We do accept internet coupons, including those for a free item, with the following exceptions:
• Coupon value cannot exceed $10.
• If we are notified of fraudulent activity involving specific internet coupons. Internet coupons may be doubled provided they meet all doubling requirements and are not specifically prohibited by the manufacturer.

Can I redeem coupons on my gift card purchases?

• Stop & Shop does not accept coupons of any type for the purchase of gift cards.

What is your policy on store coupons?

• A paper store coupon and a manufacturer coupon may be redeemed on the same item. If the combined value for the coupons used exceeds the price of the item, the item is free. The manufacturer’s coupon will be deducted first, and then the store coupon will be adjusted so that it does not exceed the price of the item.
• Store coupons cannot be doubled or tripled.

Free item and buy one get one free (BOGO) manufacturer coupon policy

• Free item paper manufacturer coupons may be used in conjunction with store instant BOGO offers. Example: 1st item scanned (paper manufacturer free coupon applied), 2nd item scanned (store BOGO applied). Both items are free to the customer. Buy One Get One Free paper manufacturer coupon may be used in conjunction with store instant BOGO offers. Example: 1st item scanned (paper manufacturer BOGO applied), 2nd item scanned (store BOGO applied). Both items are free to the customer.
• To ensure product availability for all customers, we reserve the right to limit individual coupon redemptions quantities.